CloudLibrary on a tablet and phone

Milton Public Library welcomes you to cloudLibrary

On November 18, 2019, Milton Public Library switched eBook platforms from Overdrive and Libby to cloudLibrary. Since cloudLibrary went live in August 2019, we have been thrilled to be able to offer you more content with better features on this new, easy-to-use platform. Download the cloudLibrary app to start reading or listening today!

Why the change? I thought Overdrive and Libby worked just fine.

With Overdrive and Libby, you had access to about 40,000 eBook and eAudio titles. We heard you when you said you wanted more copies, more titles, and faster access to the newest titles. By joining forces with 35 other cloudLinked public libraries in Ontario, we have essentially quadrupled our eResource collection overnight. With cloudLibrary, we're pleased to offer you access to more than 165,000 titles, all free with your MPL card.

Are there any more benefits to cloudLibrary?

Yes! The cloudLibrary app is incredibly easy to download and use. It is clean, neat, and intuitive. It also includes a free, fully scannable copy of your library card, which you can use to check out your library materials at the desk or a self-checkout machine—no need for a third-party card app. MPL’s Twitter feed and program calendar are also fully integrated into the app, so you can access up-to-the-minute information quickly and easily. We are also pleased to welcome Kindle readers for the first time, as cloudLibrary supports Kindle Fire.

That sounds really good! Are there any other differences?

If you have an eReader (e.g., a Kobo, a Kindle Fire, a Nook) you will now have to transfer eBooks from a computer to your eReader. The transfer of titles takes place via Adobe ID and Adobe Digital Editions and is quick and easy. If you have a tablet or phone, you only need the app to get started.

When can I start using cloudLibrary?

MPL's cloudLibrary is available now. More titles will be made available as the migration progresses. We encourage you to check it out today!

When was the last day to use Overdrive or Libby?

The last day to use Overdrive and Libby was November 18, 2019, however, several features became unavailable prior to shutdown, which may have impacted your user experience. CloudLibrary is available now, and we encourage you to get started with it today!

What do the timelines look like?

Here were the important dates to keep in mind as these changes progressed:

-       October 21, 2019: Last day to place a hold in Overdrive/Libby

-       October 28, 2019: Last day to borrow in Overdrive/Libby

-       November 18, 2019: Overdrive/Libby was shut down

-       November 18, 2019: Transfer of content from Overdrive/Libby to cloudLibrary

Will MPL’s Overdrive and Libby collection be migrating to CloudLibrary?

Yes. You can access the wider cloudLink collection immediately, but our Overdrive and Libby collection can’t exist in two places at once, so it will take some time for it to migrate over. It was fully migrated November 19, 2019.

Will my holds be automatically transferred from Overdrive or Libby to cloudLibrary?

No. You will need to write down the titles of any items you have on hold in Overdrive or Libby, and place new holds on those items in cloudLibrary. You can do this right now. If you wish to place a hold on a title we don’t currently have on the new platform, you can quickly and easily make a suggestion to purchase through the app: click Filters and then Suggestions.

Will my reading history be automatically transferred from Overdrive or Libby to cloudLibrary?

No. You will need to write down your Overdrive or Libby reading history and save it in a new location. You can start building a new reading history in cloudLibrary today.

What will happen to my Overdrive or Libby account after the shutdown?

Existing information in your account (e.g., email, holds, reading history) related to Milton Public Library will be deleted on November 18, 2019. If you have an Overdrive or Libby account with another library (e.g., Toronto Public Library, Mississauga Public Library), our shutdown will have no impact on those accounts, and you can continue to use Overdrive to access those libraries’ collections going forward.

If I had an account with Overdrive or Libby, do I need a new account to sign into with cloudLibrary?

Yes. You can create your cloudLibrary account quickly and easily by downloading the cloudLibrary app onto your device. Get logged in by choosing Canada, Ontario, and Milton Public Library. Sign in using your MPL card and you can start downloading titles and placing holds right away.

How many Suggestions to Purchase can I make per month?

You can make up to 10 suggestions per month. All selections will be evaluated according to Milton Public Library's collections management policy. We thank you for your suggestions, but please note that not every suggested title can be purchased.

How many items can I have checked out at one time?

10 items.

How many items can I have on hold at one time?

10 items.

How long is the lending period?

21 days. After that, your content will automatically expire. There are never any overdues or fines.

Why do some titles appear to disappear and reappear in cloudLibrary?

Our cloudLibrary collection is connected to a wider cloudLink consortium which includes the pooled titles of 35 other Ontario libraries, as well as MPL's own dedicated cloudLibrary collection. CloudLinking lets participating libraries pool their eResources on cloudLibrary, providing a greater selection and more 'available now' copies to our patrons. Some titles may seem to "disappear" because they belong to another library in the consortium, and they have been borrowed. These titles reappear once they are returned. All MPL-owned titles remain visible, borrowable, and holdable on cloudLibrary for MPL patrons.

What devices are compatible with cloudLibrary?

You can download the cloudLibrary app onto a wide range of Apple, Apple iOS, Android, Windows, Fire, Nook and Chrome devices. For more information and to download the app that's right for you, please visit

How do I transfer titles onto my Kobo, Nook or Kindle Fire?

The cloudLibrary desktop app is compatible with most ePub-compatible eReaders including Kobo, Nook, and Kindle Fire. To get started:

1. Download your cloudLibrary Desktop App

Download and install the cloudLibrary destop app for your operating system: either cloudLibrary for Windows OS (supported for Windows 7.8 and up) or cloudLibrary for Mac OS (supported for OS X 10.6 and up).

Note: cloudLibrary is currently not compatible with Kindle Paperwhites or Kindle Apps. If you would like to read eBooks from MPL on your Kindle, please email Amazon and request that they allow compatibility with cloudLibrary.

2. Sign in and activate your Adobe ID

When you first use the cloudLibrary desktop app, you will be prompted to activate your cloudLibrary account with an Adobe ID after you log in.

It's important that the PC and the eReader have both been activated with the same encrypting account – either an Adobe ID account or a cloudLibrary vendor ID Adobe account.

If you will only be using cloudLibrary (without OverDrive)

When you log in to the cloudLibrary desktop app, choose the recommended option to “automatically generate an ID”

Note: if you have used OverDrive® in the past, Adobe Digital Editions must be uninstalled from your computer before installing the cloudLibrary app in order for it to function properly.

If you will be using both cloudLibrary and OverDrive

You must have both the cloudLibrary desktop app and Adobe Digital Editions installed on your computer. Any eBooks you download in cloudLibrary will redirect to Adobe Digital Editions.

When you authorize the cloudLibrary app, choose “explicitly provide an Adobe ID”, and enter the same ID that you have used for Adobe Digital Editions. Some computers may recognize your ID automatically, and you can simply click to activate the detected ID.

3. Transfer eBooks to Your eReader

While logged into the cloudLibrary desktop app, connect your eReader to your computer using a USB cable (make sure the device is turned on and awake). Once the device is recognized by your computer, you will see the device name appear in the My Books tab and a green Transfer to Device button will appear over your borrowed eBooks. Click on the green Transfer to Device icon. (Note: Audiobooks are not transferable to an eReader. Please use the cloudLibrary desktop or mobile app to listen to borrowed audiobooks). Once the transfer is complete, the dialog box will indicate that the item has finished transferring to your device. Safely eject your eReader before disconnecting the USB cable. You can now enjoy your eBook on your eReader!

I’ve accidentally chosen the automatically generated ID instead of providing my personal Adobe ID. How can I switch this?

Log out of the app by clicking on your library card and then click Logout. Log back into the cloudLibrary app. You will be presented with the option to change this after entering your library credentials.

How do I erase cloudLibrary’s authorization on my computer?

Logging out of the cloudLibrary app will erase its Adobe authorization.

I can’t activate my device because I've reached my limit of Adobe device activations. What do I do?

If you’ve received a message that you can't activate your device because you’ve reached your limit of Adobe device activations, click here to reset the activation for your device. Your device should be reset within 48 business hours of the request.

I need more help. Where can I go?

Here are some ways we can get you the help you need:

- Access cloudLibrary how-to videos and tutorials here.

- If you need help transferring titles from your computer to your eReader, check out the PC/Mac User Guide.

- Attend a library workshop on how to use cloudLibrary: look up Getting Started with eBooks in our program calendar.

- Check out our Getting Started Guide.

- If you have a specific issue that you need help with, book a one-on-one appointment with our Emerging Technologies Librarian by calling 905-875-2665 x. 3241.